Services

STERIS Services can help keep your facility running efficiently and maximize the performance of your equipment, surgical instruments, and medical devices. Our comprehensive repair and maintenance services can meet your facility's needs, ensuring instrument readiness, minimal equipment downtime, and increase productivity in your sterile processing department, operating rooms, and endoscopy suites.

Repair Services

STERIS Equipment Services

Provides one of the largest footprints of Technicians and Field Support personnel in the industry – over 1,500 individuals
Helps hospitals and ambulatory surgery centers experience maximum uptime and optimal equipment performance
Offers technology and tools to introduce efficiencies and deliver great outcomes for Customers
Ensures a smooth, professional installation and start-up of your equipment with an experienced team ready to get your new equipment operational

Flexible Endoscope Repair

Expansive portfolio of repair services for major makes, models, and types of large, small diameter flexible endoscopes, video, and fiber flexible endoscopes
Multiple service programs, including full-service agreements and rapid replacement options to help reduce downtime and keep surgical procedures moving
Robust Field Sales support designed to improve equipment processes within your facility

Surgical Device Repair

Offers comprehensive, high-quality repair support for a wide range of surgical devices
Helps reduce downtime and extend the life of your surgical devices, including rigid endoscopes, surgical power equipment, video equipment, and ophthalmic equipment
Can help maximize the lifespan of your surgical devices

Surgical Instrument Repair

Comprehensive repair services for surgical instruments, positioning devices, retractor systems, case carts, and operating room (OR) rolling equipment
Helps reduce downtime and extend the life of your surgical instruments
Both on-location and offsite instrument repair services to help fit facilities' needs
Highly-trained repair technicians at your facility to repair instrument sets to their full potential

Technology

ConnectCare℠ Equipment Service Technology Platform

Cloud-based equipment service and operator troubleshooting software with mobile capability
Technology designed to help equipment operators
Empowers hospital department management with real-time connected operations - always know how your equipment is running
A user-friendly interface makes this a simple-to-use and effective real-time service relationship platform